Privacy policy

Last updated: August 2, 2026

This Privacy Policy explains how Varezia (“Varezia,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit www.TryVarezia.com , purchase our products, contact us, or otherwise use our services.

By accessing or using our website, you acknowledge the practices described in this Privacy Policy.

Personal Information We Collect

The personal information we collect depends on how you interact with Varezia.

Information You Provide to Us

When you place an order, contact customer support, subscribe to marketing communications, submit a review, or create an account, we may collect:

  • Your name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

  • Order and transaction details

  • Product selections, including size, color, and left- or right-knee selection

  • Account login information

  • Customer-support messages

  • Return, refund, or exchange information

  • Reviews, feedback, and survey responses

Please do not submit medical records, diagnoses, insurance information, or other sensitive health information through our website or contact forms. Varezia sells consumer support and recovery products but does not provide medical treatment or medical advice.

Payment Information

Payments are processed through Shopify and approved third-party payment providers.

Depending on the payment method you use, the payment provider may collect:

  • Cardholder name

  • Billing address

  • Payment-card details

  • Bank-account or digital-wallet information

  • Transaction-verification information

Varezia generally does not directly receive or store your complete credit- or debit-card number.

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect certain information, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Approximate location

  • Referring website

  • Pages and products viewed

  • Links clicked

  • Shopping-cart activity

  • Checkout activity

  • Date and time of visits

  • Cookie and advertising identifiers

  • Website-performance and error information

Information From Third Parties

We may receive information from companies that help us operate our business, including:

  • Shopify

  • Payment processors

  • Shipping and fulfillment providers

  • Advertising platforms

  • Analytics providers

  • Customer-service applications

  • Fraud-prevention services

  • Social-media platforms

  • Referral or affiliate partners

The information we receive depends on your settings and your relationship with those third parties.

How We Use Personal Information

We may use your personal information to:

Process and Fulfill Orders

  • Confirm and process purchases

  • Collect payments

  • Prepare and ship orders

  • Provide order confirmations and tracking updates

  • Process cancellations, returns, exchanges, and refunds

  • Maintain transaction records

Provide Customer Support

  • Respond to questions and requests

  • Assist with sizing and product selection

  • Resolve shipping or delivery issues

  • Review damaged, defective, or incorrect item claims

  • Communicate regarding returns and refunds

Operate and Improve Our Store

  • Maintain website functionality

  • Remember your cart and preferences

  • Analyze website traffic and performance

  • Improve our products, services, offers, and website

  • Troubleshoot technical issues

Protect Our Customers and Business

  • Verify transactions

  • Detect and prevent fraud

  • Protect account and website security

  • Enforce our policies

  • Protect our legal rights

Marketing and Advertising

Where permitted by law, we may use your information to:

  • Send promotional emails or text messages

  • Recommend products and offers

  • Measure advertising performance

  • Create advertising audiences

  • Display personalized advertisements

  • Understand whether an advertisement resulted in a website visit or purchase

You may opt out of promotional communications at any time.

Comply With Legal Obligations

We may use or retain information to:

  • Meet tax and accounting requirements

  • Respond to valid legal requests

  • Comply with consumer-protection laws

  • Resolve disputes

  • Establish, exercise, or defend legal claims

How We Share Personal Information

We may share personal information with service providers and business partners that help us operate Varezia.

Shopify

Our online store is hosted by Shopify. Shopify processes information necessary to provide ecommerce, checkout, payment, fraud-prevention, website-hosting, and related services.

Payment Providers

Payment providers process payments, verify transactions, and help prevent fraud. Their handling of personal information is governed by their own privacy policies.

Shipping and Fulfillment Providers

We may provide your name, shipping address, email address, phone number, and order details to suppliers, warehouses, fulfillment partners, and shipping carriers so they can prepare and deliver your order.

Some of these providers may process information outside your state or country.

Business Service Providers

We may use third parties that provide services such as:

  • Website hosting and maintenance

  • Email and text-message communications

  • Customer support

  • Reviews and surveys

  • Analytics

  • Advertising

  • Fraud detection

  • Data storage

  • Accounting and professional services

These providers may access personal information only as reasonably necessary to perform services for us or comply with legal obligations.

Advertising and Analytics Partners

We may share device identifiers, browsing activity, shopping activity, and purchase-related events with advertising and analytics partners.

We do not sell personal information in exchange for direct monetary payment. However, some privacy laws may define certain advertising-related disclosures as a “sale,” “sharing,” or use of personal information for targeted advertising.

Where required, you may opt out through our cookie banner, privacy controls, browser settings, or by contacting us.

Legal and Safety Disclosures

We may disclose information when reasonably necessary to:

  • Comply with applicable laws

  • Respond to a subpoena, court order, or government request

  • Investigate fraud or security concerns

  • Protect customers or the public

  • Enforce our agreements and policies

  • Protect Varezia’s rights, property, and safety

Business Transfers

Personal information may be transferred as part of a merger, acquisition, financing, restructuring, bankruptcy, sale, or transfer of some or all of our business assets.

Cookies and Similar Technologies

Varezia and our service providers may use cookies, pixels, tags, and similar technologies to:

  • Keep the website functioning properly

  • Remember your cart and preferences

  • Maintain account sessions

  • Measure website traffic and performance

  • Detect fraud and security issues

  • Understand how visitors use our website

  • Measure advertising campaigns

  • Display more relevant advertisements

Necessary Cookies

These cookies are required for checkout, security, cart functionality, and other essential website features.

Analytics Cookies

These cookies help us understand website traffic, performance, and customer behavior.

Preference Cookies

These cookies remember selections such as language, region, and other website preferences.

Advertising Cookies

These cookies help us measure advertising campaigns and show advertisements that may be more relevant to you.

You may manage non-essential cookies through our cookie banner where available. You may also block or delete cookies through your browser settings. Disabling certain cookies may affect website functionality.

Personalized and Targeted Advertising

We may work with social-media platforms, search engines, and advertising providers to measure campaigns and display advertisements.

These partners may combine information received from Varezia with information collected through other websites, apps, or services.

Depending on where you live, you may have the right to opt out of:

  • Targeted advertising

  • Cross-context behavioral advertising

  • The sale or sharing of personal information

  • Certain profiling activities

Where available, use the Your Privacy Choices or Do Not Sell or Share My Personal Information link displayed on our website.

Email and Text Marketing

We may send promotional emails when you subscribe, make a purchase where permitted, or otherwise provide consent.

You may unsubscribe from promotional emails by clicking the Unsubscribe link included in the message.

Where text-message marketing is offered, you may opt out by replying STOP. Message and data rates may apply.

Even after opting out of marketing, you may continue to receive transactional communications concerning:

  • Orders

  • Payments

  • Shipping

  • Returns

  • Refunds

  • Security

  • Customer-support requests

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

  • Whether you have an active account

  • Whether an order or support request remains open

  • Tax and accounting requirements

  • Fraud-prevention needs

  • Contractual obligations

  • Legal limitation periods

  • Applicable regulatory requirements

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it.

Information Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no website, internet transmission, or electronic-storage system can be guaranteed to be completely secure.

You are responsible for keeping your account password confidential and notifying us if you suspect unauthorized activity.

Your Privacy Rights

Depending on where you live, you may have the right to:

  • Confirm whether we process your personal information

  • Request access to information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Receive a portable copy of certain information

  • Restrict or object to certain processing

  • Withdraw consent

  • Opt out of targeted advertising

  • Opt out of the sale or sharing of personal information

  • Appeal a decision concerning a privacy request

  • Receive equal service after exercising your rights

These rights may be subject to legal exceptions. For example, we may need to retain certain transaction records for tax, accounting, fraud-prevention, or legal purposes.

Submitting a Privacy Request

To submit a privacy request, contact us at:

Email: TryVarezia@gmail.com
Subject line: Privacy Request

Please include:

  • Your full name

  • The email address associated with your order or account

  • Your state or country

  • The type of request you are making

We may need to verify your identity before completing the request.

An authorized agent may submit a request where permitted by law, but we may require proof of authorization.

U.S. State Privacy Disclosures

Residents of certain U.S. states may have additional rights regarding access, correction, deletion, portability, targeted advertising, profiling, and the sale or sharing of personal information.

The categories of personal information we may collect include:

  • Identifiers

  • Customer-record information

  • Commercial and transaction information

  • Internet or electronic-network activity

  • Approximate geolocation information

  • Shopping-interest inferences

  • Customer-support communications

We may disclose these categories to the service providers and business partners described in this Privacy Policy.

We do not knowingly sell or share the personal information of individuals under 16 years old.

Where required, we may recognize eligible opt-out requests submitted through our website’s privacy controls or supported browser-based preference signals.

International Visitors

Varezia, Shopify, and our service providers may process information in countries other than the country where you live.

Those countries may have different privacy and data-protection laws. Where required, appropriate contractual or legal safeguards may be used for international data transfers.

Visitors in the European Economic Area, United Kingdom, or other applicable jurisdictions may contact us to exercise their privacy rights.

Children’s Privacy

Our website is intended for a general adult audience and is not directed toward children under 13.

We do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to us, please contact us so we can investigate and take appropriate action.

Third-Party Websites

Our website may contain links to websites, social-media platforms, or services operated by third parties.

We are not responsible for the privacy, security, content, or practices of those third parties. We recommend reviewing their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, website, services, third-party providers, or legal obligations.

The revised version will be posted on this page with an updated “Last updated” date.

Contact Us

For questions, concerns, or privacy requests, contact:

Varezia
Website: WWW.TryVarezia.com
Email: TryVarezia@gmail.com
Mailing address: 1236 Hyatt Ave Wilmington Ca. 90744

Please do not mail returns to this address without first receiving return authorization and instructions from our customer-support team.